Adjusting Associates logo

Focusing on technical competence and meticulous attention to detail by our professionally qualified staff, situated throughout the United Kingdom.

Adjusting Associates Speciality Loss Adjusters and Surveyors were established in 2002 and we provide a high quality loss adjusting, claims management and surveying service to our clients.

Our specialist adjusters predominantly manage commercial, liability and business interruption claims using traditional working practices, supported by bespoke IT systems and ongoing evaluation. All instructions, correspondence and telephone calls receive a prompt and effective response with a consistent claims lifecycle review in a drive towards settlement and a reduction in elapsed times.


Adjusting Associates are a traditional adjusting practice who retain highly qualified professional adjusters, who are provided with ample resources and time to properly investigate all claims in detail.

We are a loyal company with strong ties to our existing clients, many of whom we have worked with since the business was established in 2002.

As well as the United Kingdom, we also visit claims overseas in the Republic of Ireland, France, Portugal, Italy and Spain.

Our teams provide a cost effective and quick claims handling service and we can be onsite in no time at all!


As a committed and flexible service company, Adjusting Associates provide high quality technical loss adjusting, claims management and business continuity services to Insurers and self-insured clients.

Specialising in commercial property and liability claims using our technical expertise, we manage the full claims process, which includes a major and complex loss capability. Our experts include speciality loss adjusters, speciality surveyors and forensic accountants, which means that we can handle commercial claims at the highest level.

Key to our operational capability and client satisfaction is our online claims management system. This gives our clients full access to real-time information pertaining to their claims, allowing them to track progress, view history, create reports and analyse trends. This reduces cycle time, fraud and costs!

Our loss adjusters and surveyors are experienced and highly qualified, ensuring that the client receives the best possible service, promptly and efficiently.


Commercial Property

Adjusting Associates quickly respond to the needs of businesses when things go wrong. Utilising experienced staff, whose expertise is derived from many years of practical handling of property claims, our team of expert technical adjusters handle all aspects of each claim promptly and efficiently.


Adjusting Associates offer a cradle-to-grave service or investigation alone and are experienced in all types of liability claims including employers' liability, public and products liability, professional indemnity and property damage.

Commercial Claims Outsourcing

Adjusting Associates provide genuinely cost effective desktop settlement of lower value claims by experienced claims technicians. We have operated such a facility on behalf of Insurers for many years and have developed a good understanding of the different Clients’ requirements.

With staff throughout the United Kingdom and a network of highly qualified and experienced experts, we are best placed to offer you a prompt, reliable and professional service.


Director - Loss Adjusting

Steve Sheppard (Property Adjuster)
T: 01443 229 513
M: 07973 450890

Office Manager

Graeme Trotman (Property Adjuster)
T: 01443 229 513
M: 07946 356699


Michael Blatchley (Liability Adjuster)
T: 01443 229 513
M: 07773 316876
David Munro
T: 01443 229 513
M: 07973 449585
Andrew Leigh
T: 01443 229 513
M: 07949 373713
Iain May
T: 01443 229 513
M: 07908 574475
Paul Turner
T: 01443 229 513
M: 07802 667509
Andrew Morris
T: 01443 229 513
M: 07772 792415
Jason Ro
T: 01443 229 513
M: 07710 582196
Sarah Hodges
T: 01443 229 513
M: 07557 507259
David Scott
T: 01443 229 513
M: 07442 490480
Michelle Prescott
T: 01443 229 513
M: 07792 952 648
Paul Summery
T: 01443 229 513
M: 07855 866 227

Claims Technicians

Roger Bartlett-Jones
T: 01443 229 513
Stephen Andrews
T: 01443 229 513
Neil Mather
T: 01443 229 513
Gareth Payne
T: 01443 229 513 
Jarreth Boudier
T: 01443 229 513
Charlotte Mather
T: 01443 229 513

Claims Bordereaux

Rob Forward
T: 01443 229 513


Sara Sheppard
T: 01443 229 513
Amy Locke
T: 01443 229 513


Michelle Roberts
T: 01443 229 513


Sue Davies
T: 01443 229 513
Gail Williams
T: 01443 229 513

It costs nothing to talk and we would love to hear from you. Simply call us on 01443 229 513 to see how we can help you.



Adjusting Associates

Head Office,
Ground Floor, Units 1 & 2 Magden Park,
Rhondda Cynon Taff,
CF72 8XT

T: 01443 229 513
F: 01443 229 995

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Adjusting Associates is a trading name of Gallagher Bassett International Ltd registered in England & Wales. Registration No. 1844276
Registered Address: Gallagher Bassett, High Point, Sandy Hill Business Park, Sandy Way, Tamworth, B77 4DU